1. Introduction
1xbet aps ("we", "us", "platform") takes your privacy very seriously. This Privacy Policy explains what information we collect when you use our website or app, why we collect it, and how we keep it secure.
By using 1xbet aps services, you agree to this Privacy Policy. If you do not agree with any of the terms, please refrain from using our services.
Scope: This Privacy Policy applies to all services, websites, and mobile applications operated by 1xbet aps.
2. Information We Collect
1xbet aps collects two types of data — information you provide directly and data collected automatically through your use of the platform.
Directly provided information
- Full name and date of birth
- Email Address & Mobile Number
- Banking & Payment Information
- National ID or passport number (for KYC verification)
- Residential address
- Information Provided via Support Chat
Automatically collected information
- IP Address & Device Information
- Browser type and operating system
- Session Duration & Page Visits
- Transaction History
- Gaming Activity Logs
- Cookie and local storage data
| Data type | When collected | Required? |
|---|---|---|
| Name & Date of Birth | At registration | Yes |
| Identity Document | For KYC Verification | In specific cases |
| Payment Information | During Transactions | Yes |
| Device & IP | Every session | Yes |
| Marketing Preferences | Optional | No |
3. Use of Information
We use your information only for legitimate purposes. The personal data you provide to 1xbet aps is used for the following:
- Creating and managing your account.
- Processing financial transactions.
- Preventing fraud and illegal activity.
- Providing customer service and support.
- To fulfill legal obligations.
- Ensuring platform security and stability.
- With your consent, we'll keep you informed about relevant offers and bonuses.
- Analyzed to enhance your gaming experience.
Please Note: We never sell or rent your data to advertisers.
5. Cookie Policy
1xbet aps uses cookies on its website. Cookies are small text files stored in your browser that help improve the platform's functionality.
| Cookie Type | Purpose | Can It Be Disabled? |
|---|---|---|
| Essential Cookies | Login, session management | No |
| Functional Cookies | Remembering language preferences and settings | Optional |
| Analytics Cookies | Usage Analytics | Yes |
| Marketing Cookies | Relevant Advertising | Yes |
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.
6. Data Security Measures
1xbet aps follows industry-standard technologies and processes to keep your information secure. Our security infrastructure includes:
- SSL/TLS Encryption: 256-bit encryption on all data transfers.
- Firewall Protection: Multi-layer firewall to prevent unauthorized access.
- Two-Factor Authentication: Two-Factor Authentication (2FA) support.
- Regular Audits: Regular audits conducted by third-party security experts.
- Restricted Access: Only authorized personnel can access data on a need-to-know basis.
- Backup System: Secure and encrypted backups.
Important: No platform can guarantee 100% security online. However, we take every possible measure to protect your data.
7. Data Retention
We retain your data only for as long as necessary. Retention periods vary depending on the type of information:
- Account Information: Full duration of active account + 5 years after closure.
- Transaction Records: At least 5 years as required by law.
- KYC Documents: 5 years after verification.
- Support Contact: 2 years after last contact.
- Session Logs: 90 days.
Once the retention period expires, data is securely deleted or anonymized.
8. Your Rights
As a 1xbet aps user, you have several important rights regarding your own data:
To exercise these rights, email us at support@1xbetaps.com.
9. Protection of Minors
1xbet aps strictly follows an 18+ policy. We do not knowingly collect information from anyone under 18. If we have inadvertently collected data from a minor, please notify us and we will delete it immediately.
For Parents: If your child has registered on our platform, please contact us at support@1xbetaps.com.
10. International Data Transfers
Our servers may be located in various countries. When your data is transferred outside Bangladesh, we ensure that the recipient country maintains adequate data protection standards.
Contractual safeguards are in place to maintain data protection standards for any international transfers.
11. Changes to the Privacy Policy
1xbet aps may update this Privacy Policy as needed. For significant changes, we will:
- We will send a notification to your registered email.
- We will display a prominent notification on the platform.
- Update the 'Last Updated' date on this page.
Continued use of the platform after any changes will be considered acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please get in touch with us:
- Email: support@1xbetaps.com
- Live Chat: Available on the platform 24/7
- FAQ: FAQ View Page
Upon receiving a request to delete or correct data, we will respond within 30 business days.
Learn more: Our Terms & Conditions and Responsible Gaming Also read the page.