1. Introduction

1xbet aps ("we", "us", "platform") takes your privacy very seriously. This Privacy Policy explains what information we collect when you use our website or app, why we collect it, and how we keep it secure.

By using 1xbet aps services, you agree to this Privacy Policy. If you do not agree with any of the terms, please refrain from using our services.

Scope: This Privacy Policy applies to all services, websites, and mobile applications operated by 1xbet aps.


2. Information We Collect

1xbet aps collects two types of data — information you provide directly and data collected automatically through your use of the platform.

Directly provided information

  • Full name and date of birth
  • Email Address & Mobile Number
  • Banking & Payment Information
  • National ID or passport number (for KYC verification)
  • Residential address
  • Information Provided via Support Chat

Automatically collected information

  • IP Address & Device Information
  • Browser type and operating system
  • Session Duration & Page Visits
  • Transaction History
  • Gaming Activity Logs
  • Cookie and local storage data
Data type When collected Required?
Name & Date of BirthAt registrationYes
Identity DocumentFor KYC VerificationIn specific cases
Payment InformationDuring TransactionsYes
Device & IPEvery sessionYes
Marketing PreferencesOptionalNo

3. Use of Information

We use your information only for legitimate purposes. The personal data you provide to 1xbet aps is used for the following:

  • Creating and managing your account.
  • Processing financial transactions.
  • Preventing fraud and illegal activity.
  • Providing customer service and support.
  • To fulfill legal obligations.
  • Ensuring platform security and stability.
  • With your consent, we'll keep you informed about relevant offers and bonuses.
  • Analyzed to enhance your gaming experience.

Please Note: We never sell or rent your data to advertisers.


4. Data Sharing & Disclosure

1xbet aps does not generally share your personal information with third parties. However, disclosure may occur in the following specific circumstances:

Service Provider

We may share data on a limited basis with trusted third parties for payment processing, identity verification, and technical support. All such partners are bound by strict confidentiality agreements.

Legal Requirements

We may be required to disclose information under legal obligations, such as court orders, regulatory investigations, or national security matters.

Business Changes

In the event of a company merger or acquisition, you will be notified in advance and your consent will be obtained under the new terms.

Our Commitment: We never share your information with outside parties for marketing purposes.


5. Cookie Policy

1xbet aps uses cookies on its website. Cookies are small text files stored in your browser that help improve the platform's functionality.

Cookie Type Purpose Can It Be Disabled?
Essential CookiesLogin, session managementNo
Functional CookiesRemembering language preferences and settingsOptional
Analytics CookiesUsage AnalyticsYes
Marketing CookiesRelevant AdvertisingYes

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.


6. Data Security Measures

1xbet aps follows industry-standard technologies and processes to keep your information secure. Our security infrastructure includes:

  • SSL/TLS Encryption: 256-bit encryption on all data transfers.
  • Firewall Protection: Multi-layer firewall to prevent unauthorized access.
  • Two-Factor Authentication: Two-Factor Authentication (2FA) support.
  • Regular Audits: Regular audits conducted by third-party security experts.
  • Restricted Access: Only authorized personnel can access data on a need-to-know basis.
  • Backup System: Secure and encrypted backups.

Important: No platform can guarantee 100% security online. However, we take every possible measure to protect your data.


7. Data Retention

We retain your data only for as long as necessary. Retention periods vary depending on the type of information:

  • Account Information: Full duration of active account + 5 years after closure.
  • Transaction Records: At least 5 years as required by law.
  • KYC Documents: 5 years after verification.
  • Support Contact: 2 years after last contact.
  • Session Logs: 90 days.

Once the retention period expires, data is securely deleted or anonymized.


8. Your Rights

As a 1xbet aps user, you have several important rights regarding your own data:

Right to Access
You can find out exactly what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Processing Restrictions
You may request restriction of data processing in certain cases.
Data Portability
The right to obtain a copy of your data.
Right to Object
You may object to the use of your data for specific purposes.

To exercise these rights, email us at support@1xbetaps.com.


9. Protection of Minors

1xbet aps strictly follows an 18+ policy. We do not knowingly collect information from anyone under 18. If we have inadvertently collected data from a minor, please notify us and we will delete it immediately.

For Parents: If your child has registered on our platform, please contact us at support@1xbetaps.com.


10. International Data Transfers

Our servers may be located in various countries. When your data is transferred outside Bangladesh, we ensure that the recipient country maintains adequate data protection standards.

Contractual safeguards are in place to maintain data protection standards for any international transfers.


11. Changes to the Privacy Policy

1xbet aps may update this Privacy Policy as needed. For significant changes, we will:

  • We will send a notification to your registered email.
  • We will display a prominent notification on the platform.
  • Update the 'Last Updated' date on this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy.


12. Contact Us

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

  • Email: support@1xbetaps.com
  • Live Chat: Available on the platform 24/7
  • FAQ: FAQ View Page

Upon receiving a request to delete or correct data, we will respond within 30 business days.

Learn more: Our Terms & Conditions and Responsible Gaming Also read the page.